Resetting LDAP and MySQL Password on Zimbra server

When you need to reset the password It is necessary to run the password update commands as the zimbra user.

so to get into it run below command
# su – zimbra

Now make sure that the slapd service is running.

$ ldap status
slapd running pid: 65846

Now lets Update the ldap root password.

$ zmldappasswd -r newrootpass

Now next Update the zimbra ldap password.

$ zmldappasswd newpass


And done !

Get Proactive Server Monitoring with Nagios


When your business is online it has to be online to get more benefit and business.  We do offers complete monitoring and alerting for servers, switches, applications, and services with nagios by installing and configuring an  infrastructure, so that you can fully utilize your servers/infrastructure.


With nagios we can help you to Monitor Amazon , Protocol Monitoring , Performance Counter Monitor , NetApp Monitoring , JMX Monitoring , Internet Bandwidth Monitor , Helpdesk and Trouble Ticket Integration , Linux Service Monitor , LDAP Monitoring , Database Performance Monitoring , Monitor S3 , SNMP Trap Monitoring , Monitoring UNIX , Chloride Monitor , EMC Monitoring.


With Nagios we can:

  • Monitor your entire IT infrastructure
  • Spot problems before they occur
  • Know immediately when problems arise
  • Share availability data with stakeholders
  • Detect security breaches
  • Plan and budget for IT upgrades
  • Reduce downtime and business losses

With Powerful script APIs allow easy monitoring of in-house and custom applications, services, and systems also we can make detailed status information available.



Silvester J

If you are facing any problem while resolving the Issue, You can contact our Live chat for Help . We are here to help you 24×7

cpanel Server Management and Security Provider

Cpanel Server Management and Security Provider


We do believe that securing the server from updated threads or latest bugs is continues process and needs proactive approach, hence the reason we have established the separate expert team who is only responsible to hardening the server and test it on different level to make sure the performance and security of the server and services. The process of increasing the security of the server by using custom solutions is referred to as server hardening. Every day, there are numerous viruses, spyware and malware or brute force that threatens the security of the server.


Our experts scan and study the server and identify the causes of poor performance. Services like Web server, eMail server, and Database server will be optimized according to the system resources and whatever will be the best solution. Security does not mean to restrict the services which may affect the process of your application and service it means to stop the security threads and unauthorized access to server/data.

365HostingSupport not only provides the technical support but also scan the website for known and hidden vulnerability under your code and website and will suggest you the patch to fix the issues. We do offer the monthly packages or onetime scanning too.

To test our website scanning package you may contact us and get your site scan free of cost one time. We do scan malicious php or sql code injections, virus infected files, upload root kit and suspicious files etc..

Support Servers and Control Panel
CentOS 5, 6 ( cPanel , Plesk , DirectAdmin )
RHEL4,5,6 (cPanel, Plesk , DirectAdmin )
Fedora (cPanel, Plesk , DirectAdmin )
Linux Plain Servers without Control Panel
Estimated Analysis and Completion Time
Within 6 to 8 hours
Reviewing the Server and Sites after Security Applied
Free Three Days Support after Security Applied
Security Software Installations
Complete Server Setup and Investigations
CSF or APF Firewall ( You can let us know via Ticket)
Installing Mod-Security with Advanced Customize Rules
Installing ClamAV Anti Virus (Integrating Exim)
Installing Maldet ( Malicious Code Removal Software )
Installing LSM ( Linux Socket Monitor ) – Optional
Installing PRM ( Process Resource Monitor ) – Optional
Services Optimization
Apache Tweaking & Optimizing Performance
MySQL Optimization
Exim Optimization
LiteSpeed Optimization
Server Management and Hardening
Lockdown & Hardening the Root Password
Secure SSHD Port
sysctl.conf Hardening
host.conf Hardening
PHP and Apache Compilation with Advanced Modules ( mod_deflate, mod_security etc.)
Network Security with hosts.allow & hosts.deny
nsswitch.conf Hardening
CloudFlare Module Installations
CloudFlare Support
Enable DDOS Protection
Root Login Email Notifications
Noexec, Nosuid Temporary Directories (noexec Directories such as /tmp, /var/tmp, /dev/shm)
Security Updates as released by OS and/or Control Panel
LiteSpeed Setup and Configurations
Nginx Reverse Proxy Setups
SSL Certificate Installations
Custom Mail Server Setups
ClamAV Integration with Exim
Custom Bash script Setups
Updates Applied as Required
Fixing Failed Services
Securing Services
Disable Unwanted Services
Securing DNS
Securing MySQL
Enable PHP Open_Basedir Protection
Enable mod_userdir Protection
Securing Console Access
PHP5 Hardening (Only, No PHP4)
Configuring Anti-Spam Features to Reduce Spam ( Enable RBL ACLs, SPF Protection, & Spam Assassin Configurations )
Service Optimizations
Tweaking and Optimizing Apache2.2
LiteSpeed Installation and Configurations
Exim Mail Services Optimization
PHP5 Optimization ( Installing XCache or EAccelerator )
PHP Hardening ( SUPHP, SUHOSIN )
Mod_security Setup and Configurations
MySQL Optimization ( INNODB and MYISAM Settings )
3rd Party Software Installation ( Optional )
Fantastico, RVSkin, ClamAV, Zend Optimizer, IonCube, FFMPEG, FFMPEG-PHP, RED5 etc.
Disaster Recovery & Hack Recovery
If your server is under spam, DDoS attack or hacked with external scripts under /tmp, We will investigate and fix the issue.
Note: Additional charges applied for recovering or restoring all the Index Hacked Pages back on the server.
Server Log Analysis
Monitoring the Server Logs for Spam Source
Restart Failed Services upon Notifications
Fixing Server Services having Problems


Silvester J

DBD::mysql perl module hasn’t been fully installed



Software error:

install_driver(mysql) failed: Can’t locate DBD/ in @INC (@INC contains: Modules . /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5) at (eval 7) line 3.
Perhaps the DBD::mysql perl module hasn’t been fully installed,
or perhaps the capitalisation of ‘mysql’ isn’t right.
Available drivers: DBM, ExampleP, File, Gofer, Proxy, SQLite, Sponge.
at install.cgi line 79


Fix :

From the root prompt on your server, invoke the CPAN shell:

# perl -MCPAN -e shell

cpan> install DBD::mysql


The above will fix your issue.


Silvester J

Troubleshoot server crashes


365HostingSupport provide the support for the crashed server and will help you to recover your lost data , our ultimate goal will be to get the crashed server online as soon as possible and recover the data from the crash drive.


Protect your self from this situation we do provide the proactive hardware monitoring installed on the server and report you before any issues happens on the server.  Also if in case of disk crash  issue we do fully support and recover the data belongs to it.

Please do contact our 24×7 live chat and get fix your crashed server. We have team of experts who can also work for you on monthly basis for more details please check our server management packages and other feature on
Silvester J

Setup and configure Linux VPN server


365HostingSupport team is here to get install and configure your own VPN server with PPTP (Point to Point Tunneling Protocol) is a method for implementing VPN (Virtual Private Networks). The basic requirement to configure PPTP VPN is to allow port 1723 (TCP) in the server firewall and to load ip_gre module in the kernel. The module is by default compiled with the kernel but sometimes it is not loaded which can be done using the modprobe command.

# modprobe ip_gre

If you have a VPS, you have to ask your hosting provider to enable the PPP module on your VPS and to load the ip_gre module on the host server

Now lets get started with the installation:

1) Install the PPP and PPTPD package on your server. You can either use YUM to install them OR install them manually by downloading their RPMs.

# yum install ppp

# yum install pptpd


download the PPP and PPTPD RPMs from according to your server architecture. Once downloaded, install them using the ‘rpm’ command:

# rpm -ivh ppp-2.4.4-14.1.rhel5.x86_64.rpm
# rpm -ivh pptpd-1.3.4-2.rhel5.x86_64.rpm

2) Now, open the /etc/pptpd.conf file. The only change you have to make in this file is to specify the localip and remoteip. The parameters are defined at the end of the file.


The ip (localip) will be assigned to the PPP interface created on your server. IPs from the IP range (remoteip) will be assigned to the clients who will connect to the PPP interface. You can use any Private IP range instead of the above IPs.

3) You now have to define the DNS that PPTP is going to use. The DNS can either be the one provided by your ISP/hosting provider OR you can use Google DNS too.

Edit the file /etc/ppp/options.pptpd and scroll down to the line which states “ms-dns” and uncomment the lines. They should look like follows:


Save the file.

4) The next step is to add username/passwords of your clients in the /etc/ppp/chap-secrets file (one user per line). The server by default is pptpd and you can restrict a user to a specific IP as well. The file should look like the following:

# client server secret IP addresses
client1 pptpd pass1
client2 pptpd pass2

So the above lines state that their are 2 users, client1 and client2 to whom IPs and will be assigned when their connection to the PPTP server will be established.

You can also state * instead of the IP in the above file and any IP from the ‘remoteip’ range will be assigned randomly to the user.

5) Now activate IP forwarding in the sysctl.conf file by enabling “net.ipv4.ip_forward”. Open /etc/sysctl.conf file and add the following:

net.ipv4.ip_forward = 1

to make the changes active immediately, execute:

# sysctl -p

6) Now add the firewall rules to do NAT, accept connections on GRE protocol and on port 1723. You should also add FORWARD rules if you want to route all your internet traffic through the VPN server.

iptables -t nat -A POSTROUTING -o eth0 -j MASQUERADE
iptables -A INPUT -i eth0 -p tcp –dport 1723 -j ACCEPT
iptables -A INPUT -i eth0 -p gre -j ACCEPT
iptables -A FORWARD -i ppp+ -o eth0 -j ACCEPT
iptables -A FORWARD -i eth0 -o ppp+ -j ACCEPT

7) Now start the pptpd service

# service pptpd start

Your are done with the server side configuration.

Now the second part is to configure the Client side VPN network:

1) Goto Start -> Settings -> Control Panel -> ‘Network Connections’
2) Click on “Create a New Connection” and click Next
3) Select ‘connect to the network at my workplace’
4) Select ‘Virtual Private Network connection’
5) Type a name for your connection and click Next
6) Select ‘Do not dial the initial connection’
7) Type IP or Hostname of the server on which server side PPTP is configured
8 ) Click Finish and it will prompt for username/password
9) Enter one of the username/password that you have specified in the /etc/ppp/chap-secrets file
10) Click Connect.

That’s it. You will now be connected to the PPTP VPN server.

Silvester J

ERROR: LibClamAV Error: Database Directory: /usr/local/share/clamav not locked

If you are getting following ClamAV error,

ERROR: LibClamAV Error: Database Directory: /usr/local/share/clamav not locked

Use following Solution:

root@root [~]# cd /usr/local/share/clamav/
root@root [/usr/local/share/clamav]# ll
total 28
drwxrwxr-x  5 clamav clamav 4096 Jan  2 07:52 ./
drwxr-xr-x  5 root   root   4096 Jun  8  2007 ../
drwxr-xr-x  2 clamav clamav 4096 Aug 28 11:07 clamav-42eba8cbb4bc730d647c2da06e979053/
drwxr-xr-x  2 clamav clamav 4096 Jan  2 07:52
-rwxrwxr–  1 root   root      0 Dec 31 12:38 .dbLock*
drwxr-xr-x  2 clamav clamav 4096 Dec 31 12:38
-rw——-  1 clamav clamav  364 Jan  2 08:06 mirrors.dat

root@root [/usr/local/share/clamav]# rm -rf .dbLock

Fed up with Email bounces because your IP address is blacklisted ?


Running Shared/dedicated/VPS and suddenly found emails not been delivered to receivers inbox but in SPAMBOX or getting bounce because your IP is blacklisted as spammer IP ?

Well this is common problem now a days… With shared and reseller hosting, there are other people using your mail server. This means that one spammer can get everyone on that IP address blocked by a blacklist. Let me assure you as you are reading this you are on the way to fix your issue

How we can help you to fix this?

We have Developed our own architecture and setting which is compatible with widely used control panels like cpanel/plesk which not only reduce the All spamming activity but also build up the good IP reputation of your server.

If you are in the bulk Email marketing this is the right place for you to get your server optimized to fulfil your requirements.

We do have live team of support who can keep monitoring all email activities on your server and will build up your custom database which will be helping you to get less number of spam and also after period of time this will result to build your mail server IP reputation and delist your blocked IP from spam authority database.

This service starts from analyzing your server for email activity , finding source of the spam.

Apply the fix to stop the spammer activity. Close all ways of spammer to access your domain.

Our custom antispam patch has been fully test on exim(cpanel) and qmail(plesk) which should keep you from your worries and let you work on your actual work.


Emergency Server Services



We have enabled this services to allow Server owner to more concentrate on business or

project rather than investing their valuable time on managing and fixing server related issues.

We Consider the Following Issues as Emergency Based Services


  • Server Going Down Frequently
  • Load Spikes
  • Apache, LiteSpeed / MySQL / Exim Failed
  • IIS / MSSQL / MailEnable Failed
  • Abuse Investigations
  • Cpanel data recovery from disk
  • Restore backup from available backup
  • DNS/web attack
  • Website getting hack
  • High Spamming activity from server
  • Kernel Upgrade issues
  •  Anything in which you need prompt solution


This service enabled the door for you whenever you need our support, our technicians are there online to assist you.